Daunting or not, here we come: Becoming data-driven via human-centered design

Session Number: 2061
Track: Organizational Learning & Evaluation Capacity Building
Session Type: Skill-Building Workshop
Tags: Capacity Building Evaluation, Case Management, Data-Driven Organizations, foster youth, Human Centered Design, partnerships
First Author or Discussion Group Leader: Erika Van Buren [Vice President of Evaluation and Learning - First Place for Youth]
Second Author or Discussion Group Leader: Michelle Zajac [Director of Affiliate Network - First Place for Youth]
Third Author or Discussion Group Leader: Kristina Gelardi [Research Consultant - Harder+Company Community Research]
Fourth Author or Discussion Group Leader: Cristina Magana [Director - Harder+Company Community Research]
Time: Nov 13, 2019 (05:45 PM - 06:30 PM)
Room: CC 101 F

Other Authors: Taylor Shrum
Harder+Company Community Research
Research Assistant
Audience Level: Intermediate

Session Abstract (150 words): 

Becoming data-driven allows organizations to dive into their work, assess strengths, gaps in services, and deepen practice; yet, the process is often daunting. This workshop explores strategies to build the capacity of staff and organizations to become data-driven, with examples from the First Place for Youth (FPFY) Affiliate Network of non-profit and child welfare agencies. Co-led by Harder+Company Community Research, the workshop identifies how human-centered design methods can help organizations overcome common barriers, understand their data, ask key questions, dive deeper, and connect their desire to use data with action. Consistent with the conference theme, “Renewal, carving a path to the future of evaluation,” participants will leave with strategies to create a culture that values decision-making rooted in the use of data by shifting mindsets to take on the perspective that knowledge is power.