Evaluation 2017: From Learning to Action

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DESIGNING AND IMPLEMENTING EXPLORATORY INQUIRY: USING SENSEMAKER TO STIMULATE LEARNING AND INFORM POVERTY-REDUCING PROGRAMMES (PART I)

Session Number: 3589
Track: International and Cross Cultural Evaluation
Session Type: Panel
Tags: Cross-cultural evaluation, narrative inquiry, poverty, Resilience, SenseMaker
Presenter 1: Maria Veronica Gottret [Senior Technical Advisor for Agricultural Livelihoods Research - Catholic Relief Services]
Presenter 2: Steff G.M. Deprez [Lead Consultant - Voices That Count ]
Time: Nov 10, 2017 (05:30 PM - 06:15 PM)
Room: Thurgood Marshall South

Abstract 1 Title: Understanding and assessing resilience to improve programme design and effectiveness: Catholic Relief Service multi-country experience with SenseMaker.
Presentation Abstract 1:

Project designs based on the critical assumptions that shocks and stressors will not occur in the project life-cycle will be deeply flawed. Climate, pest and diseases, natural resources’ degradation, economic crisis, social/political conflict or natural disaster-related shocks and stressors are likely to occur. Thus, programming design needs to incorporate strategies and mechanisms to strengthen project participants’ resilience to ensure the effectiveness of development investments and its sustainability. Recognizing this, Catholic Relief Services (CRS) conducted a series of exploratory studies to better understand and assess resilience in Indonesia, Bangladesh, East Timor, Guatemala, Nicaragua and Tanzania. The presentation will share how SenseMaker helped development organisation staff to unpack how people face, cope with, adapt and transform their lives to respond as well as possible to shocks and stressors, and how this learning is being used for operations and strategic decision-making to improve programming design and implementation. 


Abstract 2 Title: The use of SenseMaker to stimulate learning and collective action in a national network supporting holidays for people in poverty - The Holiday Participation Centre (Flanders, Belgium).
Presentation Abstract 2:

The Holiday Participation Centre in Belgium Flanders (www.vakantieparticipatie.be and www.holidayparticipation.eu) is a service of Tourism Flanders & Brussels. It targets people and families in poverty who for diverse reasons are often unable to enjoy and take holiday. The Centre works at the intersection of the supply (tourism sector) and the demand side (social organizations and holidaymakers) and provides support services to a network of +2000 partners committed to offer holidays for people in poverty.  The Centre has started a collective learning journey Connect Your Story’ to investigate the meaning of holiday as well as the drivers, mechanisms, and conditions to make holiday possible for people in poverty. The presentation will highlight how SenseMaker has been used to frame the large-scale collection of micro-narratives and how the collective sensemaking and use of the insights stimulates dialogue and collaboration within the network. 


Theme: My presentation doesn't specifically relate to the theme
Audience Level: All Audiences

Session Abstract (150 words): 

Understanding resilience to improve programmes in six countries, stimulating collective action in a national network supporting holidays for people in poverty in Belgium, improving working conditions of Moroccan strawberry workers, and understanding barriers to female entrepreneurship in Tajikistan have more in common than meets the eye. Part I and Part II of this panel will draw on and share four practical experiences of designing and running exploratory studies using the SenseMaker approach. The attendees will hear about how the approach was customised for four very different contexts to support insight generation for programme (re)design. The process of framing an inquiry that has an evaluative character, while not seeking to comply with a narrow performance evaluation logic will be illustrated. The presentations will show how thousands of stories were analysed qualitatively and quantitatively to inform programmatic learning and action.



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