Evaluation and Human Centred Design: An Australian Perspective

Session Number: 2827
Track: Presidential Strand
Session Type: Expert Lecture
Tags: adaptive design, australia, design and evaluation, DesignThinking, Social innovation
First Author or Discussion Group Leader: Jess Dart [Founding Director - Clear Horizon]
Time: Nov 09, 2017 (11:30 AM - 12:15 PM)
Room: Maryland C

Theme: Learning from Others
Audience Level: All Audiences

Session Abstract (150 words): 

In the Australian Evaluation Society we have a new and vibrant special interest group on Design and Evaluation, which now has 80 active members. We have identified three key areas where design and evaluation intersect and these are:

  1. Evaluators using human-centred design approaches to develop useful measurement frameworks.
  2. Evaluators working alongside designers/ social innovators (often referred to as working as developmental evaluators).
  3. Evaluators stepping sideways to work as designers: designing policies, services, programs and strategies.

I begin this talk by providing an overview about what I mean by ‘design and evaluation’ and the three categories where evaluators are becoming increasingly engaged in design in Australia. In particular I will share some of the challenges I face in trying to “keep up, and fit in” with the fast changing demands associated with human centred design teams working on social innovation. I will describe the evaluative tools I drew on, and what new things I needed to learn and the things I am still learning.