Evaluation 2017: From Learning to Action

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Successful Tools and Strategies for Nonprofit Data Collection

Session Number: NPF4
Track: Nonprofit and Foundations
Session Type: TIG Multipaper
Session Chair: Laura Beals [Director of Evaluation - Jewish Family & Children's Service]
Presenter 1: Kara Colten Bradley [Evaluation Analyst - City Year]
Presenter 2: Alysse Henkel [Impact Analytics Manager - Goodwill Industries International]
Presenter 3: Shahid Umar [Management Systems International]
Presentation 1 Additional Author: William James Lin [Evaluation Analyst - City Year San Jose/Silicon Valley]
Presentation 1 Additional Author: Sydney A Merz [Learning and Evaluation Director - City Year Cleveland]
Presentation 1 Additional Author: Jamie Orose [Evaluation Director - City Year Los Angeles]
Presentation 2 Additional Author: Travis Rutledge [Senior Research Analyst - Goodwill Industries International]
Time: Nov 09, 2017 (03:15 PM - 04:15 PM)
Room: Jackson

Abstract 1 Title: National Adoption of Uniform Progress Monitoring Assessment and Reporting Tools Across 28 Diverse Markets
Presentation Abstract 1:

This session will demonstrate how City Year, an education-focused non-profit fueled by national service in 28 cities across the United States, promotes the national adoption of evaluation tools across the diverse markets in which it serves. Specifically, this session will discuss the adoption of the Devereux Student Strengths Assessment (DESSA) and reports developed in Power BI designed to progress monitor students' social-emotional competencies and highlight the elements necessary for these types of tools to be adopted with fidelity. This session will present perspectives on the adoption process from the National Impact Analytics Team and City Year sites and discuss baseline conditions required in each context for the tool to be both informative and actionable to inform program implementation. This session will serve as a case study to those seeking to implement standard practices or tools with fidelity in settings with varying conditions, such as local partners with different priorities.  

Presentation 1 Other Authors: Alexandra Baker
Abstract 2 Title: Strategies to Collect Long-Term Outcomes Data from Low-Income Workers
Presentation Abstract 2:

In order to track long-term outcomes of program participants, nonprofits and other service providers need to remain in contact with program graduates to track their progress over time. We conducted a study to determine how local agencies were attempting to stay in contact with their workforce development program graduates, which methods were effective, and what motivated program graduates to remain in contact with program staff. The study used qualitative methods, including focus groups with program participants and staff interviews at different agencies in 5 states. The presentation will focus on the results of the research and our recommendations to program staff.  Results indicate that participants were motivated to stay in touch with staff for three primary reasons: reciprocity (giving back to an organization that helped them), viewing program staff as particularly helpful and supportive, and opportunities for additional services after graduating

Presentation Abstract 3:

Nonprofit organizations (NPOs) are increasingly required to evaluate performance of their programs to secure funding and/or abide by state regulations. However, we know little about factors that may facilitate or hinder NPOs’ capacity to evaluate their organizational performance. In this study, we assess the influence of five important organizational factors: goal clarity, staff development, workload, and empowerment, and the organization’s learning orientation on the evaluation capacity of 26 nonprofits in the New York State Capital Region. The analysis shows a positive link between staff development and all three measures of EC. Goal clarity is related positively to employee ratings of evaluation skills and resources, while higher empowerment and experimentation in the NPOs are associated with more evaluation related data collection and usage. Higher workload not only has a negative impact on the EC of NPOs, but also attenuates the positive influence of staff development on EC.

Theme: Learning to Enhance Evaluation
Audience Level: All Audiences

Session Abstract (150 words): 

Successful Tools and Strategies for Nonprofit Data Collection

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Cancellation Policy: Refunds less a $50 fee will be granted for requests received in writing prior to 11:59 PM EDT October 16, 2017. Email cancellation requests to registration@eval.org. Fax request to (202) 367-2173. All refunds are processed after the meeting. After October 16, 2017 all sales are final. For Evaluation 2017, international attendees and presenters who encounter complications due to the international travel environment will have up to 30 days after the event to request a refund and submit appropriate documentation. No administrative fee will apply for the international requests. The $50 fee will be waived for registrants who planned to travel into the US and experienced international travel issues.