Why Implement an Organization-Wide M&E Technology Platform Across Diverse International Projects and How— Challenges and Lessons Learned
Session Number: 1912
Track: International and Cross Cultural Evaluation
Session Type: Panel
Tags: Annual Conference, technology
Session Chair: Charles Guedenet [IREX]
Presenter 1: Charles Guedenet [IREX]
Presenter 2: Patricia Hill [Engility/IRG]
Presenter 3: Lauren Serpe [Pact]
Presenter 4: Nick H. Reese [American Red Cross]
Time: Nov 13, 2015 (08:00 AM - 09:30 AM)
Abstract 1 Title: Process is Important—How to Ensure that Your M&E Technology Platform Meets Your Organization's Needs
Presentation Abstract 1: With over 21 country offices and a diverse portfolio of over 60 projects worldwide, this INGO has found that a participatory and inclusive process for selecting and implementing an M&E technology platform has been critical. In his role as M&E Advisor, the presenter is leading this process by cultivating organizational buy-in and setting realistic expectations around timeline, resource needs, and the value-add of the platform. This presentation will focus on the importance of establishing an inclusive process for selecting and implementing a technology platform, the challenges of doing so, and lessons learned. Implementing an organization-wide M&E technology platform across multiple contexts is as much about the process of addressing expectations and meeting diverse needs as it is about the technology itself.
Abstract 2 Title: The Practical Matters—(Challenges and tips for) Building a Platform for Exemplary M&E across an Organization’s Diverse International Development Projects
Presentation Abstract 2: As part of a large government contracting company, this organization has over 35 years of experience implementing projects internationally, maintaining high quality expertise through identifying and partnering with project-specific M&E experts who can provide customers uninterrupted value in the toughest environments. To further improve upon this approach to M&E, the presenter has led the design, deployment and general adoption of a web-based Project Information Management System. This project-focused tool is designed to be used in the field to
• Support M&E planning and provide access to key documents,
• Track activity and indicator data, and
• Produce management dashboards and draft reports.
Abstract 3 Title: From Selection to Pilot to Enterprise Wide Roll Out—What Should International NGOs Consider When Selecting an Enterprise-Wide Project Monitoring System?
Presentation Abstract 3: One INGO that has selected a software as a service (SaaS) vendor and implemented it for one year, will describe their experience in selecting a platform, providing remote and hands on training, and the organizational change required to ensure full adoption of the system. They will share organizational data on the roll out and lessons learned, explain how adoption of the system has progressed, and provide recommendations on what to consider in selecting a platform. The panelist is the Director of Results and Measurement and leads the implementation of the project data system across the INGO.
Abstract 4 Title: Lessons Learned Implementing an Information Management System for Centralizing Data Across Diverse Projects and Contexts
Presentation Abstract 4: As the need for information management systems in the non-profit sector grows, many organizations are beginning to evaluate their options. This organization has learned valuable lessons at every step of this process, and would welcome the opportunity to share those lessons with others.
This organization is developing an information management system to serve as a centralized database. Known as the Efficient Collaborative Operating System (ECOS), this Salesforce-based tool handles project approvals, stores and visualizes data, manages documents, and helps our global team work more closely together. The development of the system has gone through several distinct stages, from internal requirements gathering to investigating suitable software solutions to deployment and training.
Audience Level: Intermediate
International development organizations are increasingly interested in leveraging M&E technology platforms to better manage, analyze, and report data across geographic areas, projects, and time. This panel discussion will examine why these organizations are investing in M&E technology platforms, what challenges they have encountered, and the lessons they have learned along the way. Panelists will share their unique experiences working with different technology platforms and the process they followed, including how they assessed their organization’s data management needs, selected a platform, built or customized it, and then rolled it out to field offices and project teams across the world
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