Learning from Action: Achieving Social and Financial Impact - Is it Possible?

Session Number: SIM2
Track: Social Impact Measurement
Session Type: TIG Multipaper
Session Chair: Veronica M Olazabal [Director, Measurement, Evaluation and Organizational Performance - The Rockefeller Foundation]
Presenter 1: Mishkah Jakoet [Manager - Genesis Analytics]
Presenter 2: Saurabh Lall [Assistant Professor - University of Oregon]
Presenter 3: John Gargani [President - Gargani + Company Inc]
Presentation 1 Additional Author: Alyna Erin Wyatt, Partner [Partner - Genesis Analytics]
Time: Nov 10, 2017 (03:30 PM - 04:15 PM)
Room: PARK TWR STE 8216

Abstract 1 Title: How do impact investors evaluate and learn? Cases of impact investors and SGB funders in Eastern Europe, East Africa and Southern Africa
Presentation Abstract 1:

This presentation will discuss the experiences of impact investors and SGB funders as they conceptualise and operationalise Monitoring, Learning and Reporting (MLR) Frameworks for impact measurement. Drawing on a range of cases, we will discuss the practical steps used by these organisations to 1) Guide future social impact measurement; and, 2) Demonstrate how learning will be facilitated and how lessons learned will be applied to strategic and operational decisions. This paper presentation will describe the development process, including a discussion on the trade-offs to be assessed to ensure that the MLR Frameworks balance practicalities and rigour, as well as the process by which these deliberations are made, for example continuous engagement, iteration, and validation workshops. The presentation will also consider how cases reflect (and diverge) from emerging trends in social impact measurement.


Abstract 2 Title: Balancing Act: Managing Social and Financial Performance in Social Enterprise
Presentation Abstract 2:

Social enterprises have the potential to create both social and commercial value, combining the logics of the nonprofit and for-profit sectors. This dual nature gives rise to challenges related to governance and accountability, which may be addressed through performance measurement. This study examines how social entrepreneurs interact with their funders in the context of performance measurement, and how they balance social and financial objectives in their operations. Through qualitative research with seven social enterprises and their funders, I examine how performance measurement serves as a “check” against straying too far from either their social or financial objectives. The relationship between social enterprises and their funders appears to be quite distinct from similar findings in the nonprofit sector, where performance measurement tends to be more driven by concerns of accountability. These findings are of relevance to evaluation scholars and practitioners with guidance on developing more integrated forms of social performance measurement.


Abstract 3 Title: Social return on investment (SROI): Redefining value and expanding possibilities
Presentation Abstract 3:

SROI is a popular—and controversial—method for evaluating the impact that organizations have on society and the environment. It weighs the value of a program’s impacts against the value of the resources required to produce them. Value is, therefore, a foundational concept in SROI, yet it has been criticized by some as underdeveloped. In a paper recently published in Evaluation and Program Planning, I proposed a new conceptual model of value. In this presentation, I describe the model and how it can be used to tell evidence-based stories from a variety of stakeholder perspectives. I conclude by acknowledging our growing need to incorporate efficiency as one of multiple success criteria and the role that SROI—properly implemented—can play.


Theme: My presentation doesn't specifically relate to the theme
Audience Level: All Audiences

Session Abstract (150 words): 

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